I reported a mould issue 10 days ago and have received no acknowledgment or response. I cannot reach anyone by phone as it constantly goes to voicemail. I've left multiple messages and complaints through online chats, but it took a long time for anyone to return my call. There has been no explanation for the initial lack of response.
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We’re Touchstone. Renting is changing and we’re helping to shape that change.
We’ve been in business for nearly 30 years, managing thousands of properties across the UK, from city centre apartments for young professionals to suburban semis for working families. With us, you’re in safe, experienced hands.
If you are experiencing any maintenance issues, please contact us either by calling us or via email: feedback@touchstoneresi.co.uk with details of your property and any outstanding issues.
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