It was a great welcome package they offered (sarcasm loading).
First of all, we got astonished by the lack of cleaning into the new house. There were stains in the sink, stains of windows, spider webs everywhere on the walls.
Besides this, the cleek doing the inventory has reported the fact that the shower is not heating up the water properly, and this is where the second nightmare started....
Communication.... The problem was reported on Thursday, 05 Feb, and until now there was no plumber to fix it.
I ans my family are staying with no shower for almost a week.
I will keep on putting bad reviews every day until this os getting fixed
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We’re Touchstone. Renting is changing and we’re helping to shape that change.
We’ve been in business for nearly 30 years, managing thousands of properties across the UK, from city centre apartments for young professionals to suburban semis for working families. With us, you’re in safe, experienced hands.
If you are experiencing any maintenance issues, please contact us either by calling us or via email: feedback@touchstoneresi.co.uk with details of your property and any outstanding issues.
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