Horrible organization and even worse customer service. I signed up with my work colleagues to participate in the race and do some team bonding… We selected a date and time that suited everyone together… out of the blue they decided to change the times and placed everyone in different time slots. I have emailed them at least 5 times to request a refund and they can’t even be bothered to say that they received the email and that they will look into it… It is a shameful organization that cares absolutely nothing about their image… i wish i had seen their reviews before i went to signup like and idiot… It’s a disgrace that for £90 they will chose to stain their name, be respectful to other and have the guts to admit that it was the organization the one that defaulted the agreement refund the money of those who trusted you and move forward with dignity… You win some, you loose some… well in this case is just the naive public whose lost…
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Tough Mudder is a series of hardcore 10-12 mile obstacle race - mud run events designed by British Special Forces to challenge the toughest of the tough.