tower-london.com

4.7
4.7 Based on 20 reviews

Multi-award winning independent footwear retailer Headquartered in Shoreditch, including a store in East London’s Brick Lane We are diverse, we are hard-grafting, we are comfortable doing things our own way We champion youth culture and celebrate our...

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Eustace Butler
Unhappy with the return process

I purchased a pair of sneakers. A month later, I ordered another pair in the wrong size and needed to return them. Despite having an account on the platform, I am still being charged for shipping. I understand they have a return policy that requires subscription to their marketing, but my attempt to subscribe didn't work. It's been four days since I returned the item and I haven't received any updates, unlike other online retailers.

2
Date of experience: Nov 27, 2025

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Business Details

  • Multi-award winning independent footwear retailer

    Headquartered in Shoreditch, including a store in East London’s Brick Lane

    We are diverse, we are hard-grafting, we are comfortable doing things our own way

    We champion youth culture and celebrate our nostalgia

    We embrace our City & its people

  • email customer-services@tower-london.com
  • call +4402077818500
  • language https://www.tower-london.com

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