Review Time
I purchased a pair of sneakers, and a month later I ordered another pair, but they ended up being the wrong size, so I had to return them. Despite having an account on the platform, I am still being charged for shipping. I understand there’s a return policy that requires subscribing to their marketing, but my attempt to subscribe was unsuccessful. It's now been four days since I initiated the return, and I haven't received any updates, which is not typical compared to other online retailers.
I purchased a pair of sneakers. A month later, I ordered another pair in the wrong size and needed to return them. Despite having an account on the platform, I am still being charged for shipping. I understand they have a return policy that requires subscription to their marketing, but my attempt to subscribe didn't work. It's been four days since I returned the item and I haven't received any updates, unlike other online retailers.
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Multi-award winning independent footwear retailer
Headquartered in Shoreditch, including a store in East London’s Brick Lane
We are diverse, we are hard-grafting, we are comfortable doing things our own way
We champion youth culture and celebrate our nostalgia
We embrace our City & its people
