DESPICABLE CUSTOMER CARE ! I should have read the reviews before booking ! PEOPLE SHOULD KNOW ! They are great actors by email but the red it all before have never seen a service this low and quite frankly non professional. DESPICABLE SERVICE | a place for photos and zero qualitative services I READ THAT A CUSTOMER SAID IT WAS A SCAM AND I’M SO CLOSE TO CO-SIGN THIS ! WORST SERVICE EVER ! I DON’T EVER RECALL BEING MISTREATED AND MISLED THIS MUCH IN A NAIL SALON. LACK OF PROFESSIONALISM AND RESPECT FOR CLIENTS. AS FOR NOW I’M getting CHARGED FOR A SERVICE I DIDN’T DO, I’m waiting tomorrow TO SEE A FULL REIMBURSEMENT IN MY ACCOUNT ! They said I have soy been charged (my bank statements aren’t having this version as the payment is being proceed and my digital card has been processed) ! Left the place with 3 time being postponed and « oops sorry » isn’t enough. Left with my nails undone for the 3rd time while being booked and confirmed. Then denied, then asked to pay before service, then postponed again. Because « an other client was coming ». Euuuhhh ??? Don’t you have schedules ???? And rush my feet service at a level where it wasn’t not even well done (I have the pictures)
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Our Founder Juanita Huber-Millet launched Townhouse with one goal: to elevate the nail salon experience. We’ve thrown away the rulebook and reinvented it for the modern age, using years of industry research to perfect every aspect from start to finish.
Say hello to flawless nail treatments, beautiful salons, and impeccable service that you can rely on every time.See more
