I bought a brand new vehicle and was persuaded to add insurance for tires and minor bodywork. I was assured that I could easily have issues resolved, but the process has been a hassle. When I had a puncture, the dealership refused to assist, and I ended up getting the tire replaced elsewhere. The insurance process is convoluted and poorly explained, and I'm left feeling frustrated. The dealership's service has been lacking, and I feel misled about the coverage I purchased.
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