I have just picked up my Toyota Hilux from Snows Toyota of Bournemouth after having the chassis replaced under the Toyota campaign.All I can say is WOW, from start to finish Tom Vivian and his team made the whole process a pain free exercise, dealing with all the associated levels of work required to get the chassis replaced and organised a curtsy vehicle for the whole duration of the work, which was nearly 3 months.Over the time it was away I was keep informed of progress at verious stages.On picking up the truck it had been given the once over in the workshop to make sure everything was in order, after which is was given the best wash and polish inside and out it has had for many a year....it looked like new, also fitted a free tracker to help with the security, well chuffed with the attention to detail.This is the standard all other garage's should work to.Toyota as a company is renown for its market leading approach to build quality and manufacturing techniques.Companies around the world use the "Toyota way" as their standard.Thank you Tom Vivian and your team for a great experience with what could have been a struggle.Keep up the great work.Youra FaithfullyM Saunders
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