toyota.co.uk

2.1
2.1 Based on 101 reviews

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Dennis Hughes
12v battery fails without warning leaving you stranded.

CASE2013678In February my car 12v battery failed and it cost me £179 to get the AA out to start the car and take me to a local Toyota garage. The garage has been great but ToyotaGB head office have been terrible, and 9 months later it's still going on, they just don't seem to care. They think a trickle charger is a solution and even that has taken month for them to agree to cover cost and then further months to get a refund. The 12v battery failure issue is well known to Toyota but non of this was made known to me when buying the car - a failure of duty of care as the battery can fail anytime.

2
Date of experience: Feb 14, 2024

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