Toyota UK, Please at least have the will to redeem yourself ....I am a loyal Toyota customer and have bought vehicles from Toyota around the world where I have lived, Unfortunately, the service from Toyota UK has been the worst,Scott Thompson Toyota CEO take a bow, you have managed to introduce apathy, incompetence and a subpar customer experience to a otherwise good company ...I exemplify, I have a brand new Landcruiser First edition 2024 standing at my dealer (Vantage Preston) and I am unable to collect the car as someone in Toyota UK forgot to add the details on Thatcham insurance database, which means the car cannot be insured, this is not a mere oversight but a reflection of how Toyota UK treats its clients,with utmost apathy and lack of any consideration! if you are willing to redeem yourself, please do so! I'm not holding my breath and probably my last purchase from Toyota UK
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