Toyota only seem to care about new customers. I'm actually shocked to read all the poor reviews of Toyota on here because to me, their brand had always been synonymous with quality but I don't think that's the case now. I bought a Yaris in 2022 and I'm actually really pleased with the car but it only came with one key due to the chip shortage. Trying to get a spare key from Toyota is like pulling teeth and they keep fobbing me off saying that the key is not available. However, if I'm willing to pay £577.13 for a key from the local dealer the lead time is 2-3 weeks. Toyota also advised me to contact the AA if I lose my key and they can supply one on the same day. So why can't Toyota supply one? Based on my experience I won't be buying another Toyota especailly as I haven't been very impressed with the local dealership. Such a shame.
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