toyota.com

2.8
2.8 Based on 41 reviews

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Aslan
Do not buy 2. hand Toyota Certified Vehicle from Woburn Toyota. I bought one, right before a year e

Do not buy 2. hand Toyota Certified Vehicle from Woburn Toyota.

I bought one, right before a year end, I have "shift system malfunction" appeared on my dash. A part related to transmission failed.
They quoted 1836 dollar to fix it. Even though I have extended power train and hybrit system warranty.
My advisor said that failed part is not covered under anything. Which is wrong because when I look it up, other people that have the same failure is repaired under warranty. It's not a brake actuator or ac compressor, it's a part of the transmission and it has to be under warranty.
But Toyota Woburn doesn't want to pay for it.
But here is the funny part:
I asked my advisor that if I had this problem the NEXT DAY I bought the car, would you still charge me 1836 dollar?
First he hesitated to answer but when I asked 2. Time, he said yes, I would have to pay.
They are nice people, but business is business.
So, stay away from 2. hand cars. Toyota certified warranty means nothing on most scenario. Go get it from somewhere else.

1
Date of experience: Feb 05, 2026

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