I bought a BZ4X at the start of 2025, nice car to drive and customers like it (Taxi)!!!! Whoever is in charge of tech & customer service should be fired immediately, I’ve had so many issues with the software I could pull what little hair I have out, the car keeps dumping me out of the radio/control system, I’d log in, and that takes a couple of minutes, but after a day or two it doesn’t recognise you and you have to repeat 2-3 times a week! The app controlled climate control works when it feels like it, doesn’t connect to the vehicle at least 50% of the time, very annoying when the weather is freezing, what’s the point in having this feature when it doesn’t work properly!The radio graphics disabled with each song on DAB doesn’t work either, also very annoying!!!!When I highlighted my issues with Toyota they couldn’t care less, they may be mechanically reliable (Time Will Tell) but from a software/customer experience the brand and their representatives should be ashamed!!!!!!
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