Something is not right with Toyota. I have a 2024 RAV4 in which I bought brand new via PCP in February 2024. Approximately a month later I reported an issue with the Radio in which it prompts a T&C's screen consistently once a secondary driver is in the car (in this instance, the secondary driver is registered to the radio and this should not be happening).I've given Toyota the guts of a full year to fix this issue but I consistently keep getting the run around - with over populated email responses that raises more questions than answers. I understand Toyota can build great cars, but once you have an issue their Customer Service has a lot to be desired for. I can't recommend a Toyota car at present because they have no idea on how to fix an issue at the minute. Cars have really increased in price lately yet Customer Service has declined. Something is not right.
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