The prices are reasonable, and you can find items by part number, but I placed an order and quickly realized I didn't need it. There was no cancel button like you'd expect from an online store, so I initiated a return even though the item hadn't shipped yet. I requested cancellation, but it was shipped the next day. Their response was brief, stating "the part was already shipped, sorry" without further assistance. Upon arrival, I had to start a new return process since the previous one was closed, and they informed me that returns weren't allowed for this item, even though it remained unopened. Additionally, it's just a vacuum hose that doesn't carry fuel. Their return policy is poor, customer support is lacking, and overall, there's nothing exceptional about the company. I'll be looking elsewhere in the future due to high shipping fees. Edit: After responding to my review, they approved the return, but this doesn't resolve the issue. I now face a 20% restocking fee and return shipping costs, which are nearly half of the item's price. I've ended up selling it elsewhere for more than what I'd get back after fees. The only way to improve this situation would be to implement a cancel button for orders, which is a standard feature in 2025, especially for a company with such a long history.
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ToyotaPartsDeal has been online for more than a decade, in which we go out of our way to fulfill our customers needs by giving them the most competitive online prices.
