I've bought from this site dozens of times over the years and have always been happy. But my most recent order, my largest to date, has been my worst.
They advertise 1-3 day processing time, and if there are any delays they will email you. That has happened in the past, but on this order, it took over a week to process and there was never any notification that there were delays.
I contacted them via email and their chat, even opting to chat with a "senior agent." I was told someone from their processing department would contact me within 24 hours. But that never happened.
My order now shows to have shipped, from the same location using two different carriers. That's fine I guess, but does not indicate which items are with which carrier. That's a problem because the FedEx one shows ZERO movement after two days.
Very disappointed.
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ToyotaPartsDeal has been online for more than a decade, in which we go out of our way to fulfill our customers needs by giving them the most competitive online prices.
