Ref : Order: UK-TC#P7802740890Think twice before ordering from this company, I wish I did and waited.Order 1 x micro rc Dominus rocket league car and 1 x micro rc Endo rocket league car. Both cars were guaranteed to arrive for Xmas so I decided to fork out a high price of £77 rather than wait till after Christmas just to make my son happy.The dominius arrived on the 9th Jan, no sign of the other. Emailed about this and asked for a refund for the Endo car and a refund for postage as I felt that was better as I did not think much of the one we did receive. Have not had a reply from my email. God awful customer service so avoid at all costs. My son now has not got what he was really hoping for and I paid £77 and only received the cheaper car!Edit:Thank you swapnil for your reply. Unfortunately toyscentral has messed up again !1, I did not recieve the refund as requested, which would have put and end to all of this.2, without being asked I have been sent out another Dominius car, which means I have now 2 Dominius cars, which would only come to £60.Please tell me how hard it is to actually read my review and send me the refund requested.So instead of refunding me like I asked, toyscentral cannot even send out the correct toy which would be the ENDO and now even if I did accept this toyscentral would still owe me £9.60.As stated before I would like a refund for £47.55 for the Endo and postage. The 2nd Dominius is unopened and can be sent back but will only be done when I receive the refund that I requested. PLEASE DO NOT SEND OUT ANOTHER REPLACEMNET TOY AS THIS IS NOT WHAT I REQUESTED.For potential customers all I can say is please read my review and think very very carefully about buying from toyscentral. I bought 2 toys for £69.60 but have now recieved 2 identical toys that cost £60. I am out of pocket by £9.60 and although I have asked for a refund, they deem it fit ( without asking ) to send an identical car and are quite happy that they have done their best to solve my issue. I have never had to deal with a company that does not listen to what their customers say and get orders so terribly wrong. I wish I had read reviews from other disappointed customers first.
Claim your business profile now and gain access to all features and respond to customer reviews.
