I've only had great experience with Tozando so far, my orders were taken care of with utmost dedication with humans going really deep into the matters of customization to make sure everything will be to my satisfaction, communication was the friendliest and most respectful I have ever experienced with an online shop (guess that has to do with the saying we have here in Germany: "The way you scream into the forest it will echo back to you"), the wooden Weapons for Aikido & Kendo I received were of great quality. When a little mistake with a Font-Type happened they instantly apologized and granted me a discount code. Yes there are import fees but it's not like Tozando is trying to hide it, they clearly state that in their shipping policy section, so people who are able to read have a clear advantage. In total I would definitely recommend the store, as it is home to such a great variety of finely selected high quality and beautiful japanese martial arts equipment and has all the points I mentioned from my personal experience above. Looking forward to doing business in the future for my Aikido & Kendo Journey.
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