I recently encountered a very disappointing situation with the home wireless service from a provider, and if I could give a negative review, I certainly would. Right from the start, the connection was highly unreliable and often dropped out entirely during important moments. The customer support was equally frustrating; when I sought assistance, I faced long wait times and unhelpful responses that made me feel completely overlooked. To make things worse, the advertised speeds were far from what I was actually getting, making daily tasks incredibly difficult. It got to a point where speed tests frequently failed due to the extremely low speeds I was facing. Overall, my experience with this provider has been nothing short of terrible. It’s hard to understand how a company can offer such inadequate service while still charging for it. If you're considering this provider for your broadband needs, I would highly recommend exploring other options. They claim that the average speeds are 15/2 mbps, but I was experiencing just 1 mbps down and 0.5 mbps up.
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