THIS COMPANY TAKES ADVANTAGE OF CARRIERS. I picked up a load on Friday, and the delivery was scheduled for Monday morning at 7:30 a.m. The address on the Bill of Lading was incorrect, showing a location across the street from the actual delivery point. I was not informed of this change. Due to the union job site, the foreman recorded my time as an hour late. I had to wait for 6 hours without restroom access or amenities in my truck. The job site prohibited us from leaving our trucks for safety reasons. The company stated they would not pay my detention fees because I arrived late, despite my consistent communication with after-hours support. Every representative I interacted with was unhelpful and asserted I would not receive detention pay. I lost the chance to pick up another load due to the time constraints. We will be pursuing legal action as this company has a history of settling outside of court for similar issues. Please don't take advantage of people; we have bills to pay too.
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