This company is the worst to deal with. I strongly advise against carrying loads for them. We did a load for them earlier this year, and I had to repeatedly contact a representative to submit a claim. She was unresponsive, and when I finally got a reply, she admitted the claim had not been processed and was only submitted at the end of October. I asked when it would be processed, and she told me it would be in a few days. A week later, when I asked for an update, I was told she had no information. They are holding over $6000 of our money for a claim of $633. They lack answers on when we will be paid and have no one to assist us. The disorganization and lack of communication are astounding. I recommend that any carrier avoid working with them.
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