My current employer used TQL for a few shipments and received poor quality drivers and communication from the dispatch team. The sales team decided to switch carriers and immediately noticed a much better performance in drivers and willingness to rectify issues on the logistics side. For months on end, we've been getting calls from TQL after switching and repeatedly told them we are happy with our current logistics service and dont want to use them. They continue to call despite being blatantly clear that we're not going to use their service. They just called me again at 6:30 am when i'm sleeping and have a 9 month old baby. This is to the point of harassment which has prompted me to leave this review. Badgering past customers who are not satisfied with your product is not a good sales tactic. Especially when not doing the research of the time zone you're calling. What office is open to take calls at 6:30 in the morning? Next call i will answer and i wont be nice.
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We work with a network of more than 90,000+ carriers to create greater supply chain efficiencies for our customers. This network, combined with our industry leading technology and unmatched service has been the key to our growth, plain and simple.
