Too many Liar work for this company.
I am writing to formally express my frustration regarding recent experiences with TQL.
It has been my observation that loads are frequently cancelled after being booked once a lower-rate carrier is found, regardless of our strong performance history. Furthermore, there is no compensation provided for trucks that have already been booked and subsequently cancelled.
Additionally, I have found the compliance team to be unhelpful, and my account was recently blocked without a clear or valid reason. I would like to request a formal review of these practices and an explanation regarding the status of my account.
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We work with a network of more than 90,000+ carriers to create greater supply chain efficiencies for our customers. This network, combined with our industry leading technology and unmatched service has been the key to our growth, plain and simple.
