Unfortunately the dog wash station was out of commission for several weeks. I was a regular customer, enough to be awarded a free bath. As I waited for an excessively long time, once opened, I took my dog to get a bath. I had been waiting for the repairs, so I could use my free bath reward. When I drove all the way there, I was told that my free bath had expired! Expired!! I have been waiting weeks and weeks for your bath station to be repaired and now you’re punishing me because of Tractor Supply’s inability to repair the bath in a timely manner???? Yeah I won’t be back. Even though it was just a free dog bath, not taking care of your customers, especially regulars, showed me their lack of class and professionalism. I wouldn’t waste a dime there. Absolutely ridiculous customer satisfaction!!
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Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.
