I called this morning on 01/17/25 and spoke to an employee named Anna. I needed guidance on a product ( straw/hay ) to help a cat & 3-month old homeless kitten where I reside. We are having an Actic Blast and my compassion for the animals or anyone outside is unwavering. I'd never bought straw/hay before & another merchant in Baytown whom works for a feed store referred me to Tractor Supply because Marcus who was wonderfully helpful enlightened me they had loose straw/hay at TractorSupply store. I let ANNA know my situation and why I was looking for this product. I specifically asked if they let people have what's fallen off the bundles of hay. I'm on a low income. I felt the need to help an animal hopefully stay alive throughout the COLD. She's said no they don't do that. I asked how much straw/hay cost. She told me $15.29. I was just glad I was able to find this in Baytown. I went to their store on Garth Rd and there was 10 people waiting for FREE loose straw/hay that I asked ANNA if they had or did just as Marcus said. I asked her why they were getting free straw/hay? She raised her voice and immediately said "don't start in on me". I let her know why she was treating me that way when I just asked a question. It's hard being lied to & then Anna turning it back on me. I am ill a severe stage 4 with multiple challenges and a senior citizen. I went ahead and purchased for $15.29 and asked where do I get the straw/hay? That was a mistake to because I again was treated poorly by asking another question. I've never been in a Tractor Supply store and would never again or recommend this store to anyone and would definitely let them know to avoid at all cost because they have assaulting insulting employee. She's responsible for her lie and lack of apologetics. She's snide and hateful and I called her a freak after I went back in the store after driving around to the side of the parking lot where I was told to go and on the way to the straw/hay room there was loose straw/hay on the parking lot floor and I got out of my car and put 3 hefty bags of straw/hay in them filling them up off the ground and put in the back of my car. I drove up to the front of the store and went back in and got my money. She was proud. It's sad in these last of last days people don't respect people and even lie and they are rude to the elderly. Without mannerisms there's no HOPE NO LORD. It's a disgrace and in the words of God it's a wicked perverted act of ungrateful and giving no Thanksgiving for employment. I suppose jobs are a dime a dozen with employees who have customer service skills as Anna. When I was her age my employer would have fired me on the spot. People need to know there replaceable and to appreciate there position The LORD has graced them with.
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Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.
