Missing subscription order. 7 days late, subscription order on Dec 19. Customer service rep tells me it was damaged by the shipper and returned a week ago but no one notified me or did anything about it until I called because I was OUT OF DOGFOOD. They tell me the order cannot be expedited because it was the shipper's error. As far as I am concerned, my subscription contract is with Tractor Supply Company and the error in helping me get food for my dog shows how little my business is valued. Terrible terrible service and there are no supervisors who can take the call to assist, either. Apparently customer needs are not a primary concern at TSC.
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Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.
