I ordered a lawn mower on July 14th, ship to store. Tracking information showed it would be there on the 20th. On the 20th I checked tracking, and it said that delivery would be delayed due to an incomplete address. I contacted customer service and they told me to call UPS to update the address. UPS wouldn’t update the address because I was not the shipper or receiver. So I called customer service back to tell them that. They allegedly called UPS themselves.Well, it’s now been another 2 weeks, and the mower still hasn’t been delivered.Absolutely unacceptable.
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Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.
