I had a terrible online ordering experience and wrote a review only to be told they could not publish my review.Here is my original review:Satisfied w/ overall food BUTI ordered 4 bags of this food to be delivered home as I currently work 6 days a week 12 hour shifts, so I'd like to set my "off" time aside for other things then going to the store. Even though we have a local Tractor supply the order was shipped from Macon GA to FL. When the bags arrived the first thing the delivery guy pointed out is that the bags had been gnawed on by something and they (the warehouse where the food came from?) attempted to tape the holes with clear tape. Of course that is unacceptable, what is unclear to me is WHY they thought it was acceptable to send this to a customer. So of course I had to go to my local Tractor supply store to exchange it, whom discarded of the what looked like Rodent tainted products. My local Tractor supply went above and beyond to help but they should have also not have been inconvenienced as much as I IF the warehouse would have done their job. This was unnecessary man hours wasted and my only day off spent at Tractor supply for no good reason. (it took about 40 min)Their e-mail response:It cannot be published to the website, but...Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!Seems like to me they did not want facts on their website. So buyer beware!PS I also did get a refund at the local store since the bags cost more online.
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Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.
