More than half the products they "carry" are not in store so you have to order them online to be delivered to the store. ALL orders I have made result in a partial order "being ready for pickup" and I HAVE to pick it up before the rest of the order comes in or they restock it. MOST of the orders I've made result in parts of the order being cancelled; sometimes so much of it gets cancelled that it's not worth getting what's left. Store employees can apparently cancel part of your order; if it says online that it's available to be delivered to the store why are they always cancelling many of these items? I got banned from ordering online because THEY cancelled my order; I spoke with customer service which contacted the department that handles it and they said they weren't budging (I was lifetime banned) even though I didn't cancel the order. A month later they unbanned me. Of course, stupid me orders again because many items are easier to get there; same issues again. They really need to figure out their process and fix the problem areas; they're not a tiny company.
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Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.
