Just got through purchasing a 6 ft utility gate and some t posts was overcharged had to go back inside for the refund difference no apologies more like an inconvenience to do their job. Got no clips for t posts was told someone would get them for me waited 10 min outside had to call the store to get someone to go get the clips the 6 ft gate I purchased had a dent on the 3rd bar they would not exchange it just go in and get a 15 percent discount if you think it would affect you I don't have time for this he said. I already wasted enough of my time going in and out to resolve my issues. I love shopping here all the time one of my favorite places but customer service is just that I understand the day and time we are in but it leaves no excuse for poor customer service. I spend my money too and to keep the economy going but we all need to treat each other like we are at our home with respect and dignity hopefully frustration will not take over for kindness and a smile.
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Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.
