If I could give no stars I would. Order no. 1080004520, cat vaccines, mandatory $23+ delivery fee. Ordered 6/22 for 6/23 delivery. Shows delivered, never delivered. Bldg has onsite management and lockers. Customer service auto disconnects after you go through interminable list of options. Finally got Ashley, "Oh I'll research this for you". 12 days later, nothing. Customer service still auto disconnects. Called the store, they don't have any info. No findable email for customer service. Whoever decides to act on this, just process a refund. 5 days or I go to the BBB.UPDATE 7/9Finally got through to Sarai at CS. She handled my refund very professionally, courteously, and apologetically. She provided a very decent gift card in addition to the actual refund. So, finally, a good outcome and then some.
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Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.
