Pure incompetence!
I’ve used this company for a long time for CPAP therapy. Several times I’ve had to chase them because my order is incomplete.
I usually order 4 x 5L distilled water because it’s the cheapest but only ever end up receiving only 2 or 3 at the time so have to chase for the remaining to be delivered.
Fault on the website wasn’t showing the discount for buying in bulk so I purchased 25L instead. I was sent INHIBITOR instead of distilled water.
Lack of empathy, won’t support in compensation towards a new humidifier tank as the stuff was poured in not realising their incompetence to dispatch the right product.
Lost custom for their extremely bad repeated service
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Years of experience blending chemicals for both trade & retail sectors, coupled with branding & marketing expertise.
Supplying over 10,000 orders per week from Blackpool across the UK, Europe & beyond.
