Really bad service bar one of the ladies ( thanks) was given wrong info over the phone. All I wanted to do was change my car for a) a smaller one, b) do this quickly as I am caring for two parents either side of the country… will have to travel as got to sell properties and take responsibility for financial affairs of family member and c) back in work Tuesday, no break till Easter, but will have to fly off to sort out properties and as such wanted a smaller more manageable vehicle for ease of parking as this was causing me an issue and creating vulnerabilities such as walking alone in an isolated place in the dark.
Wish I’d gone elsewhere , despite having a credit score over 1000, was left feeling terrible. It was all over a ripped proof of address and being in negative equity with current car- it probably was over priced when purchased or …Was left so stressed out that transferring money to and fro accounts left me in a right mess as were my bank accounts. Had no idea what I was doing in the end. Finally sorted after 2
1/2 hours over delayed that I’m not even sure about reasons why. Loads of we ‘can do this , no we can’t ‘, yes we can…
Note no ‘drive home insurance , luckily sorted this in the car park online.
Hated this experience. Will never return nor recommend, sorry. Buying a car much more streamlined elsewhere.
Truly awful!
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The award winning and largest independent used car supermarket in the U.K, The Trade Centre Group prides itself on providing the highest quality used cars at the very best value. We sell over 40,000 used cars every year, with the added convenience of being able to drive away your perfect car today.
