In this review, I will only be talking about my experience with their customer support.
I added funds to my trade balance, because at first I wanted to quickly exchange skins I had for a knife however the site demanded I verify ownership of my credit card by providing the last digits of the code I would see in my bank application for this operation, it would take a few days for the operation to appear and for me to provide a code and this made me consider other options as I no longer wanted to trade my items on this site, don't get me wrong I am actually glad they verify ownership of the credit cards, the time it would take was the only reason I canceled.
I then contacted their customer support demanding a refund, through new year's eve mind you and they were happy to proceed with said refund and everything went smooth.
Thank you and I should be giving this site another try but I recommend it for their customer support and the prices do not seem too bad compared to other sites.
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