I am writing this as a final attempt to get a response regarding my subscription cancellation. Despite multiple attempts to cancel through the "system," there is no functional way to do so, which is a massive red flag for any SaaS provider.It has become apparent that this service is essentially a backend forwarding function to AliExpress. While they charge a subscription fee, they are simply acting as a middleman for commissions. If you are looking for a proprietary logistics solution, be aware that this is just automated dropshipping that you could likely manage yourself for free.I have noted that the ownership of this LTD is highly opaque with minimal public footprint. To the owner: I am a verified user, and I am closely monitoring my bank statements. If I am charged again after this public notice, I will not only initiate a formal chargeback through my bank for "services not as described" and "unauthorized billing," but I will also leverage my social media network and influencer contacts to ensure this experience goes viral.I require: Immediate confirmation of my cancellation and an assurance that my card details have been purged from your system.Don't ignore this. Do the right thing and provide the refund/cancellation option your users deserve.
Claim your business profile now and gain access to all features and respond to customer reviews.
Tradelle's mission is to provide powerful data, resources, and support to help entrepreneurs and brands grow successfully in the e-commerce space.
