Dear Tradelle.io Support,This is a formal request to cancel my subscription and all associated services effective immediately.We have experienced repeated issues with orders not being shipped, which has fundamentally disrupted our business. Furthermore, it has become clear that your backend functions primarily as a forwarding service to AliExpress, acting as a middleman for commissions rather than providing the proprietary logistics expected. We strongly advise that you update your service descriptions to reflect this reality and implement a functional, easy-to-use refund/cancellation toggle within the user dashboard.Please be advised that I have a significant social media presence and access to a network of influencers. If this matter is not resolved promptly, I am prepared to share my experience across all social platforms to ensure other entrepreneurs are aware of these operational hurdles.We require the following within 24 hours:Immediate cancellation of the subscription.Written confirmation that the account is closed.A formal assurance that no further charges will be applied to our payment method.If I do not receive confirmation within this timeframe and billing continues, I will immediately escalate this as a formal dispute (chargeback) with my bank and pursue further action through consumer protection channels.I look forward to your prompt confirmation.
Claim your business profile now and gain access to all features and respond to customer reviews.
Tradelle's mission is to provide powerful data, resources, and support to help entrepreneurs and brands grow successfully in the e-commerce space.
