The manager at Store 191 was pretty rude. We had brought our dog in, which I had done many times before. He is in the process of being ESA certified. The manager told us that we had to leave immediately. I needed one more item and he said I couldn’t finish my shopping, but had to leave.
I can see addressing the situation, but being a little more lenient as we were
less than 5 minutes from finishing.
Our dog was quiet and not threatening to anybody else. So, once his certification is finished, you are not going to have a dog who reacts any different to a situation that he was in at Trader Joe’s.
You have lost a customer. But then again, that manager could care less.
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Trader Joe's is a neighborhood grocery store with amazing food and drink from around the globe and around the corner. Great quality at great prices. That's what we call value.