Really disappointed. I ordered cement, and a specialist fireboard. Prices were fair, but crucially no exact delivery date was supplied, from dealing with similar companies I was expecting 3 to 5 days. 7 days later no sight of order, eventually 2 weeks later cement was scheduled for delivery by local Travis Perkins who phoned me to check details, I informed them I had cancelled the order 5 days earlier, so order never left TP. Now informed I will be refunded less 25%. My advice would be to avoid this middle man order placement company, poor system, poor customer service.
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We’re a trusted supplier with over 6 years of experience and more than 90,000 orders completed.
This page shows around 300 reviews, with 70% positive. That’s just 0.1% of our total customers—so it doesn’t reflect the full picture. We believe most of our customers are happy, as we rarely hear otherwise.
We don’t ask for reviews on Trustpilot and don’t endorse the platform, so the reviews here are all unsolicited—often more likely to come from unhappy customers, which is common across review platforms.
We’re proud of our track record and always aim to deliver great service.See more
