Placed an order online over 2 weeks ago for 2 doors and was given no delivery date. No contact number for order updates so sent an email asking when delivery would be. The answer I got back mentioned no date and just said the order is being processed. Received a message yesterday that 1 door is being delivered today with no mention of the second. Went online to check what's happening with the second door and yesterday it was updated to 'removed' from the order. Zero explanation and no communication at all. I paid for a door that has now been removed and have no idea what's happening?
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We’re a trusted supplier with over 6 years of experience and more than 90,000 orders completed.
This page shows around 300 reviews, with 70% positive. That’s just 0.1% of our total customers—so it doesn’t reflect the full picture. We believe most of our customers are happy, as we rarely hear otherwise.
We don’t ask for reviews on Trustpilot and don’t endorse the platform, so the reviews here are all unsolicited—often more likely to come from unhappy customers, which is common across review platforms.
We’re proud of our track record and always aim to deliver great service.See more
