Updated- boards arrived today out of the blue..so changing the review. No damage so all good - communications really the only thing that let the company down. Maybe just give the customer an indication and expectation of delivery.. say 10-14 daysGives the company the breather before customers chase and also the chance to give people a scheduled delivery date. Most people will accept the delay vs lower costs… Not looking good so far- No delivery info at all. I was hesitant with half the reviews good and the other half bad… Should have gone elsewhere. This is my first order for a self build project which could have earned them thousands. I ordered cement board 9 days ago. Chased as nothing heard apparently they are investigating with the transport dept. 2 days later still nothing so chased again on the phone no on the response email.. Apparently they don’t talk about orders on the phone… Email chased again.. not holding my breath.. it now holding the project up so looking elsewhere.
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We’re a trusted supplier with over 6 years of experience and more than 90,000 orders completed.
This page shows around 300 reviews, with 70% positive. That’s just 0.1% of our total customers—so it doesn’t reflect the full picture. We believe most of our customers are happy, as we rarely hear otherwise.
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