I ordered a wet room screen that was supposed to be delivered overnight by a logistics service, but it never arrived. After a week of emails to the company, they sent another screen, which also got lost by the delivery service. The company kept saying they were waiting for confirmation about its location and trying to track it down, but it took another week with no progress. I tried contacting the logistics service, spending almost two hours on hold, only to be disconnected four times. The company rarely answers calls, leaving email as the only option, which results in delays of 24 hours for updates. I suggest looking for a more reliable company to avoid unnecessary stress and frustration for yourself and your customers. I was informed that a refund would be processed in 4-5 days, but the entire experience was disappointing and lacked any real customer care.
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Established in 2004 Dramco Limited is a leading UK Online Bathroom Supplier, We have been suppling products at trade price to everyone for nearly 10 Years. Check out our Trade prices on www.tradewetrooms.com
