Review Time
I am an experienced trader with several trading accounts. I was excited when I heard about TradeZero’s short locate so I decided to give it a try. Never got an opportunity, denied my account application and when I ask why or how I can fix it, customer service says, I can’t give you that info. Pretty much told me to shove it. Stick with American brokers if you don’t want to be discriminated against and not told why.
Today it's 30 September and I still didn't get on my account dividend paid on 9/23/2025 (ExDate 9/22/2025). The chat support just copy & paste that "Cash and stock dividend payments are applied to the client's account 1 - 2 business days after the payment date." without even reading the problem and the payments date I posted or the stock name. After telling them to not reply with canned response they just said to write to the assistance mail dumping the responsibility to another one and delaying the problem. Unprofessional support and canned response is what you get here if you have some trouble.
TradeZero starting to get flakey again. Yesterday, ordering locates in premarket was offline. Today, *all ordering* is offline in premarket - orders cannot be placed - positions cannot be opened or closed. And I can't use the locates I already paid for first thing in the morning.There is no service status page for customers - no live information on issue progress / resolution. I was advised to wait for some time and then check for myself if I can place orders. But placing orders requires planning and actually costs money! Getting worried about TradeZero reliability again, after their massive outage last year.
I think if your interface can be like IKBR (more users frienderlt). your market shares will grow. And two many teck and Jagons and terms in the program,(pro, free, web......) I have to spend a lot of time to understand or just pretend to understand . it is too time cumsuming.
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TradeZero is a comprehensive online brokerage platform that offers commission-free trading for stocks and options, catering specifically to active traders. With a strong focus on delivering cutting-edge tools and features, TradeZero provides a user-friendly experience while offering professional-grade resources typically reserved for high-end trading platforms. Its zero-commission structure allows traders to maximize profits, making it highly appealing to those who trade frequently or with higher volume.
One of the standout features of TradeZero is its advanced trading software, which includes powerful charting tools, technical indicators, and real-time market data. This software is available on both desktop and mobile platforms, ensuring traders can access the markets anytime, anywhere. For those seeking more sophisticated tools, TradeZero offers direct market access (DMA), enabling users to route their orders through a variety of market centers to ensure fast and accurate execution.
Additionally, TradeZero provides access to short-selling opportunities, even in hard-to-borrow stocks, positioning itself as a go-to platform for day traders. The platform's customer service and educational resources help traders of all experience levels make informed decisions, enhancing their overall trading experience. With a robust set of features, competitive pricing, and a focus on empowering traders, TradeZero is a leading choice for active investors looking for efficiency and reliability.See more
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