I have been using the app on my phone and the browser version until suddenly now they decided to put up a screen asking to enter a code sent to my trusted device, but there was nothing sent to any of my devices, they just want me to take a video of myself to collect biometry. How would a video of me help to identify me I don't know, you have no idea what I look like!!!
Very disappointed with your underhanded tactics, don't know how my access is going to be sorted, but obviously don't want to give you any more money, that much is certain.
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