I recently bought a new home equipped with appliances from a certain company. I've encountered issues with two appliances - a microwave and a chimney hood fan. Be warned that this company does NOT provide service for what they sell, instead directing you to their suppliers. In my case, the microwave was deemed unrepairable by a local repair shop referred by the supplier. I'm still waiting to hear about a replacement, and the company is unhelpful. For the hood fan, they directed me to the distributor, who has failed to arrange a local repair twice. This company clearly does not support their products, pushing you back to suppliers who lack commitment to customer service. I expected better; a streamlined warranty service should be their model, but it’s not. In the future, I will be looking elsewhere for my appliance needs.
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At Trail Appliances, we make everyday life better. Whether that’s finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or figuring out what fridge will squeeze into your condo, we’ll give you expert advice so you can choose the right appliance for your lifestyle, space, and budget.
With the best selection in Western Canada, hassle-free delivery, and a price match guarantee so you always get the best deal, we make sure you’ll love buying an appliance as much as you’ll love using it.
Visit us in person at one of our 12 BC showrooms and our Outlet Centres in Delta, Victoria or Kelowna. Or, shop with us online at TrailAppliances.com.See more
