Twice I received damaged items due to inadequate packaging. Wrap it in some paper and toss it in the box. When I order an item, I pay for it immediately. I expect to receive a properly packaged item in good condition. After discussing this with customer service they left me with the impression they really don't care if you're unhappy and won't be purchasing again. I had to ask for a partial refund that my requested amount was denied.
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Trainz is the trusted online trains retailer store to buy model trains, promo cars, collectibles and more including Lionel Trains, MTH Train Sets, K-Line Trains & more. We offer scale model trains of all types and gauges, including Lionel, Banacha, and...