I placed an order a few days ago, but one item was incorrect. When I contacted them, they informed me that the item I ordered was no longer available. I found a similar item on their website, but they refused to send it as a replacement. This level of customer service is disappointing, and I'll be looking elsewhere for future orders.
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Trainz is the trusted online trains retailer store to buy model trains, promo cars, collectibles and more including Lionel Trains, MTH Train Sets, K-Line Trains & more. We offer scale model trains of all types and gauges, including Lionel, Banacha, and...
