The unit has been unusable for 3 months. The company is pushing for warranty support through the distributor. In my situation, it involves a third party. We've encountered an issue with the haptic bridge, and despite repeated follow-ups, the problem remains unresolved. They assert that the unit has been shipped but have not provided any tracking information. Overall, a very disappointing experience and lack of customer support.
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Since 2008 Trak Racer has been designing and pioneering the best value, high-end gaming platforms and accessories. Trak Racer products are made from the highest quality materials that offer unsurpassed durability. To back this, Trak Racer offers warranties that give customers peace of mind over the long-term.
From extensive research in both real-world motor-sports racing and game simulation, Trak Racer understands the importance of design, cutting-edge engineering and knowing what it takes to give you an edge over your competition.
The Track Racer design aesthetic brings not only high levels of functionality, but also quickly becomes a showpiece in any room, office or showroom. The design process that underpins each Trak Racer product ensures ergonomics that providee unsurpassed comfort for longest competitive racing events.
Trak Racer products are highly compatible with all console and PC based platforms and support a vast array of game peripherals. This ensures that you won’t be locked into a platform and provides high levels of future proofing.
At Trak Racer we’re not interested in building the cheapest, lightest and the simplest gaming platforms. We focus on bringing the best value, high-end gaming experience that won’t look like a home-made DIY product. Our products live up to the highest competitive standards our users demand.See more
