If I could give zero stars, it would be a compliment to this airline. Everything about Transavia is disappointing. They canceled my flight just 5-6 hours before departure while I was already at the airport, sending a useless email with no explanation or valid reason. Their customer service is even worse than having none; they do nothing but increase frustration. I’m stuck at the airport with no idea of when or if I’ll be traveling. Because of this airline, I’ve missed a connecting flight and an important medical appointment. After hours of waiting, they refuse to provide accommodations, food, or real answers. I waited 20 minutes to connect with someone on WhatsApp, explained my situation, and was ignored despite the representative reading my messages. This is not customer service; it’s outright disrespect. They treat passengers like fools and run what feels like a scam. Transavia is an airline to avoid if you value your time, money, or dignity.
Claim your business profile now and gain access to all features and respond to customer reviews.
