I underwent a breast reduction on November 5th and stayed overnight at the hospital. I experienced some breathing issues, and the nursing staff monitored me throughout the night due to my oxygen levels. When I inquired about the surgery's outcome, I was told they were unsure and advised to ask the surgeon during my six-week follow-up. Unfortunately, my healing process was poor, requiring two rounds of antibiotics from my local doctor and a locum at the clinic. I called numerous times to see my surgeon but only managed to speak with a nurse, despite sending photos of my condition. When it came time for my six-week check, I received conflicting dates and had to persistently call to confirm an appointment. The aftercare team provided numerous excuses. I finally received a date and time to see my surgeon, only to be called about an hour and a half before my appointment to confirm my attendance. After driving over an hour to the clinic with ongoing issues, I was met by a nurse who informed me that the surgeon had left for the day. I left feeling very frustrated. The aftercare team later called with more excuses and suggested a video call, which I declined, insisting on a face-to-face meeting. The following day, I received an apologetic call and was offered an appointment in January, which I accepted, as I still had an infection and needed reassurance. They promised to check with the surgeon about my condition and set a date for January, but I am still waiting. I truly appreciate the nurses who assisted me, but I am left wondering if I will ever see the surgeon to discuss my surgery.
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For over 40 years, we have been a trusted name in cosmetic and weight loss surgery, helping individuals achieve their personal goals with confidence. Combining extensive experience with advanced surgical techniques, our expert team delivers results tailored to each patient. From breast augmentation to body contouring and weight loss procedures, we offer a variety of options designed to meet your individual needs.
Patient care is at the heart of everything we do. From your first consultation to recovery, we are committed to ensuring your comfort, safety, and satisfaction. Our team provides clear guidance and personalised support throughout your journey, so you feel informed and at ease every step of the way.
With our comprehensive aftercare programme, we are here to support you long after your procedure, giving you confidence and peace of mind as you enjoy the results.See more
