Overall, my experience was quite positive, though there were a few aspects that could use improvement. The consultant and his surgical team were excellent, from my initial appointment through to the day of the operation. However, I did face some challenges along the way. Initially, the representative assigned to assist me was unresponsive for four days, eventually reaching out to say she was unable to manage her workload and that her manager would take over my case. I spoke with her manager several times, but it was difficult to reach her. She mentioned that I would be contacted regarding my operation date, supposedly set for December 27th. When I received no further communication, I assumed there had been a change. I was awakened by a call around 8 am asking where I was, as I was expected at 7:30 am. I quickly got ready and arranged transport to the hospital, which is about an hour and a half away. I later received a text from the medical team stating an appointment had been scheduled for the following Monday (December 29th). Upon my arrival, the staff were very efficient, and everything proceeded as planned. The care I received on the day of the operation was outstanding. I also had a follow-up with a nurse this week for a wound review, and she was very pleasant, confirming that everything was healing well. So, while my overall care was good, there are definitely areas for improvement.
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For over 40 years, we have been a trusted name in cosmetic and weight loss surgery, helping individuals achieve their personal goals with confidence. Combining extensive experience with advanced surgical techniques, our expert team delivers results tailored to each patient. From breast augmentation to body contouring and weight loss procedures, we offer a variety of options designed to meet your individual needs.
Patient care is at the heart of everything we do. From your first consultation to recovery, we are committed to ensuring your comfort, safety, and satisfaction. Our team provides clear guidance and personalised support throughout your journey, so you feel informed and at ease every step of the way.
With our comprehensive aftercare programme, we are here to support you long after your procedure, giving you confidence and peace of mind as you enjoy the results.See more
